Ivybridge holds around 12,500 people on PL21 at the southern edge of Dartmoor. This page covers a question people only ask once something has gone quiet: who is actually holding my shipment right now, and who do I ring.
International Removals Companies is a route matching platform, not a physical removal company. Your enquiry goes to vetted movers in the AGM Group network, and the partner best suited to your destination comes back with a single quote.
Between your door in Devon and a room at the far end, international movers hand your goods through several sets of hands. The UK moving company collects and packs. A consolidator loads the container. A shipping line carries it. An agent at the destination clears and delivers it.
That is four organisations, and only the first one has met you. When a shipment is late, ringing the wrong one produces a polite answer and no information, which is how a week disappears.
Your UK moving company is the right call for anything up to the container being sealed and for the paperwork throughout. Beyond that they are relaying information instead of holding it.
The destination agent is the one who clears customs, stores if needed and delivers to your door. Get that name, that email and that phone number in writing before the container sails, because after it does they are the people who matter most.
The sea leg belongs to the carrier, not to international movers. Sailing dates move, ports get congested and vessels are occasionally rerouted, and no removal firm on either side can do anything about any of it.
What a good moving company does is tell you promptly and accurately when it happens. Ask what updates you will get and at what points, because on this stage information is the only service anybody can offer.
Volume and destination set the freight. Some of what you pay goes to organisations you will never meet, and it is worth knowing which.
Charged on volume
around £920 to £1,860
Shared with other households
around £1,730 to £3,320
A container of your own
around £4,690 to £6,780
The agent at the far end
sometimes quoted separately
Establish which slice of the figure belongs to the agent abroad and whether their bill comes straight to you. Wider bands sit on the county page.
Planning price ranges reviewed August 2026. Next review August 2027.
Plymouth is twelve miles west and holds most of the local capacity, with Exeter within the hour up the A38.
Ask who the destination agent is, by name. A firm that answers immediately has a working relationship there; one that says it will be arranged nearer the time has not.
Paying a destination agent in local currency is part of most overseas moves, so we include access to currency exchange through trusted partners.
Export entry and shipping paperwork are the matched firm's work, built from the list you valued.
Ask for a single sheet with every party on it: the UK contact, the consolidation point, the vessel details once known, and the destination agent with a name, email and telephone number.
Keep that sheet with you, not in the container. Coming home, the transferred residence claim goes in before the vessel berths on the conditions GOV.UK publishes.
It depends on the stage. The UK mover, then a consolidator, then the shipping line, then an agent at the destination.
Your UK mover up to the sealed container. After that the destination agent is the one who actually knows.
Yes, in writing, before the container sails. Name, email and telephone number.
No. Sailing dates, congestion and rerouting belong to the carrier. What a good firm offers is prompt, accurate information.
Sometimes. Ask which parts of the price sit with them and whether the bill comes to you directly.
Yes, across PL21 and the southern edge of the moor.
Where Ivybridge enquiries usually look next.
How responsibility is divided differs by mover and by route, and some firms handle more stages in house than others. Sailing schedules belong to the carrier. Prices quoted date from the year to August 2026.
Get the destination agent's details in writing before the container sails.
Send the PL21 postcode, the destination, your date and a rough inventory, and ask who clears the goods there.
Send your move detailsInternational Removals Companies
International Removals Companies is the official online platform for FIDI FAIM and BAR Overseas certified international moving companies in AGM Group.
County detail, the terminal run and the full price bands sit on the Devon international removals page.